This Privacy Policy explains how we collect, use, protect, and handle information shared with us through our website, contact forms, meetings, proposals, project discussions, and client work.
This policy applies to Socialist Fox and the services we provide, including custom software development, AI solutions, automation, website development, web app development, mobile app development, dashboards, CRM systems, internal tools, integrations, and related technical services.
01 Our Commitment to Privacy
We only ask for information that is reasonably needed to understand a request, communicate with a client, prepare a proposal, deliver a project, or provide support.
We do not sell client information. We do not use client data for unrelated purposes. We do not share private project information with outside parties unless it is necessary for the work, required by law, or approved by the client.
Our approach is simple: client information should stay confidential, protected, and used only for the purpose it was shared for.
02 Information We May Collect
Depending on how you contact us or work with us, we may collect the following types of information:
Contact Information
This may include your name, email address, phone number, company name, job title, website, and any details you submit through our contact form or email.
Project Information
This may include business requirements, project goals, workflows, documents, designs, technical specifications, content, files, examples, references, feedback, and other information needed to understand or deliver the project.
Business and Operational Information
For some projects, we may need to understand how your business works. This may include information about your internal processes, team structure, customer journey, sales process, reporting needs, tools, systems, or operational challenges.
Technical Information
This may include website access, hosting details, platform information, API documentation, database structure, software requirements, system logs, bug reports, integration details, and other technical information required for development or support.
Website Usage Information
When you visit our website, basic technical information may be collected automatically, such as browser type, device type, IP address, pages visited, approximate location, and how users interact with the website. This information is generally used to understand website performance and improve the user experience.
03 How We Use Information
We use collected information for practical business purposes, including:
- Understanding your inquiry or project request.
- Communicating with you about services, proposals, meetings, timelines, or support.
- Preparing project estimates, proposals, scopes of work, and recommendations.
- Designing, developing, testing, and delivering agreed services.
- Improving website performance, service quality, and internal processes.
- Managing client relationships and project communication.
- Providing technical support, maintenance, updates, or troubleshooting.
- Meeting legal, contractual, accounting, or security requirements where applicable.
We do not use confidential client information for marketing, public case studies, training material, portfolio content, or social media posts without permission.
04 Client Project Data
During a project, clients may share sensitive business information with us. This can include internal documents, customer data, employee data, financial information, workflows, reports, software access, credentials, databases, business logic, product ideas, or confidential plans. We treat project data as confidential and use it only for the purpose of delivering the agreed work.
We do not claim ownership of client data, client content, business information, or project materials provided by the client. Unless otherwise agreed in writing, all client-provided information remains the property of the client.
05 Confidentiality and NDA Protection
We understand that many projects involve private ideas, business plans, product concepts, internal systems, or sensitive operational information.
Where requested or appropriate, we are open to signing a Non-Disclosure Agreement before receiving confidential project details. If an NDA is signed, we follow the confidentiality obligations agreed in that document.
Even where a separate NDA is not signed, we still treat client information with care and do not disclose private project details without permission.
If there is any conflict between this Privacy Policy and a signed NDA or written agreement, the signed agreement will normally apply to that specific project.
06 How We Handle NDA Obligations
When an NDA is in place, we aim to follow it seriously and practically. This means:
- We limit access to confidential information to people who need it for the project.
- We do not discuss confidential project details outside the working team.
- We do not publish or share project information without approval.
- We do not use confidential information for personal benefit or unrelated business purposes.
- We continue to respect confidentiality after the project ends, according to the agreed NDA terms.
Clients should clearly mark or identify highly sensitive information where possible, so it can be handled with the right level of care.
07 Access to Client Systems and Credentials
Some projects may require access to websites, hosting accounts, CRMs, databases, APIs, analytics tools, payment systems, or other business platforms.
When access is required, we recommend that clients provide limited access wherever possible instead of sharing full owner-level access. Clients should also remove or update access after the project is completed, unless ongoing support has been agreed.
We advise clients not to share passwords through unsafe channels. Where possible, access should be provided through secure methods such as user invitations, role-based permissions, password managers, or temporary credentials.
We are not responsible for unauthorized access caused by weak passwords, reused passwords, compromised client accounts, or access shared outside our control.
08 Data Security
We take reasonable steps to protect information shared with us. These steps may include access control, limited internal sharing, secure accounts, careful file handling, and responsible communication practices.
However, no method of online communication, file storage, website hosting, or digital transmission is completely secure. For that reason, we cannot guarantee absolute security, but we do aim to handle information responsibly and reduce unnecessary risk.
Clients are also responsible for protecting their own accounts, systems, passwords, user permissions, and internal data access.
09 Use of Third-Party Tools and Services
To deliver projects, we may use trusted third-party tools and platforms. These may include hosting providers, email tools, project management tools, design tools, development platforms, analytics tools, communication tools, payment platforms, cloud services, or software libraries. We only use third-party tools where they are reasonably needed for communication, development, delivery, support, or website operation.
When third-party tools are used, their own privacy policies and security practices may also apply. We are not responsible for the privacy practices of third-party platforms that are not owned or controlled by Socialist Fox.
10 Use of AI Tools
Because Socialist Fox works with AI solutions and automation, some projects may involve AI tools, AI models, automation systems, or AI-assisted workflows.
We do not intentionally place confidential client data into public AI tools unless it is necessary for the project and the client has approved it, or unless the data has been prepared in a way that reduces confidentiality risk.
For AI-related projects, we may discuss the safest practical approach for handling data, including whether to use dummy data, sample data, anonymized data, private tools, or client-approved systems.
12 Public Portfolio, Testimonials, and Case Studies
We do not publish a client's private project details without permission.
If we want to use a project in our portfolio, case studies, testimonials, marketing material, or social media content, we will either ask for permission or use a version that does not reveal confidential business information.
Clients can request that their project not be used publicly.
13 Data Retention
We keep information only for as long as reasonably needed for the purpose it was collected. This may include keeping information for project delivery, ongoing support, business records, legal requirements, accounting, dispute resolution, or future communication with the client.
When information is no longer needed, we may delete, archive, or anonymize it where practical.
Clients may request deletion of certain information, and we will review the request based on the nature of the information, project status, legal requirements, backup limitations, and contractual obligations.
14 Client Rights and Requests
Depending on your location and the nature of the information, you may have the right to request access, correction, deletion, restriction, or a copy of your personal information. You may also ask us to stop using your information for certain purposes, where applicable.
To make a request, contact us at: contact@socialistfox.com
We may need to verify your identity or confirm your connection to the relevant company or project before processing a request.
16 Communication and Contact Forms
When you contact us through the website, email, phone, social media, or other communication channels, we may use the information you provide to respond to your message, understand your needs, schedule meetings, prepare proposals, or provide services.
Please do not submit highly sensitive information through a general website form. If your project involves confidential or sensitive data, contact us first so we can agree on the best way to share it.
17 International Clients
Socialist Fox may work with clients in different countries. If you contact us or work with us from outside our operating location, your information may be processed or accessed from another country.
By working with us or submitting information to us, you understand that information may be handled across borders where necessary for communication, project delivery, hosting, support, or business operations.
Where specific legal requirements apply to your business or country, please inform us before sharing sensitive information so we can discuss the right approach.
18 Children's Privacy
Our services are intended for businesses and professional clients. We do not knowingly collect information from children.
If we become aware that a child has provided personal information without proper consent, we will take reasonable steps to delete it.
19 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, tools, legal requirements, or business operations.
The updated version will be posted on this page with a revised "Last updated" date.
20 Contact Us
If you have questions about this Privacy Policy, how we handle information, or how confidentiality is managed during a project, you can contact us at: