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Case Study

We built an employee management app for a multi-location restaurant business, so staff clock in, see their tasks and clock out from their phones while managers and the owner track attendance and task completion across every site.

Built for a restaurant owner running several locations with staff on different shifts.

Restaurant and hospitality. Client and project names are kept confidential.

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Industry
Restaurant and hospitality
Project type
Mobile app for staff, with manager and owner reporting
Services
Mobile App Development, CRM and Internal Tools, Dashboards and Business Systems, Custom Software Development
Used by
Employee, Manager, Owner and admin
Technology
Kept private at the client's request
Overview

Restaurant employee management across every location.

From manual checks to one system

Paper task listsManager updatesInformal timekeeping
Employee management system

Running one restaurant means knowing who turned up and whether the opening jobs got done. Running several means trying to know that for sites you are not standing in. The owner relied on managers checking in person and passing updates along, which made it hard to see the real picture.

We built a restaurant employee and task management system where staff sign in and out, see the work assigned to them and mark it done. Managers review that activity, and the owner gets one dashboard with attendance, lateness and task completion over time.

The problem

Attendance and tasks depended on someone checking by hand.

Each location ran its own way. Whether staff arrived on time, and whether the day's tasks were finished, was something a manager had to see for themselves and then report.

For the owner this meant little history to look back on. Spotting a pattern of lateness or missed work at one site took conversations rather than records.

Arrival and leaving times were not reliably recorded

Task completion was confirmed by word of mouth

Each location tracked staff differently

The owner had little visibility of sites they were not at

There was no attendance or task history to review

Managers spent time chasing updates instead of acting on them

What needed to change

The business needed one trackable routine for every shift.

The aim was simple to state: make attendance and task execution something the system records, so managers and the owner can trust what they see without walking the floor.

Questions we worked through

  • How should staff at different locations sign in and out?
  • Who assigns tasks, and how does an employee see what is theirs?
  • What should a manager review, and what should the owner see across all sites?
  • How should lateness be made visible without extra paperwork?
  • Would opening and closing checklists or shift schedules be useful later?
  • What reporting periods matter most to the owner?
The solution

A central system for staff, tasks and multi-location reporting.

We built employee accounts with role-based access, clock-in and clock-out, and task lists tied to each employee. Managers oversee and review their staff's activity, and the owner's dashboard brings attendance, lateness and task completion from every location together with date-based and monthly reporting.

Employee sign-in Assigned tasks Manager review All locations Owner reporting
1

Time and attendance

Employees clock in and out, and every entry is stored as part of their attendance record.

2

Task lists

Tasks are assigned to employees, who see their own list and mark items complete.

3

Manager oversight

Managers review employee activity, attendance and task completion for the staff they look after.

4

Multi-location management

Staff, tasks and records are organised across every restaurant location in one system.

5

Owner dashboard

The owner sees attendance, lateness and task completion for the whole business in one place.

6

Reporting

Date-based and monthly reports show attendance history and task completion history over time.

How the workflow works

How a shift moves through the system.

Every shift follows the same path, from sign-in to the owner's report.

  1. 01

    Employee signs in

    The employee logs in and clocks in at the start of their shift.

  2. 02

    Tasks appear

    Their assigned tasks for the shift are listed in front of them.

  3. 03

    Work is completed

    The employee marks each task done as they finish it.

  4. 04

    Employee signs out

    Clocking out closes the attendance record for the shift.

  5. 05

    Manager reviews

    The manager checks attendance and task completion and follows up on exceptions.

  6. 06

    Owner reports

    The owner views attendance, lateness and task history across locations by date or month.

A shift in the app

From clock-in to the owner's report.

The same records serve staff on the floor, managers on site and the owner looking across every location.

Start

Clock in and see the work

Staff sign in on their phone and see the tasks assigned to them for that shift.

During

Work through tasks

Tasks are marked complete as they are done, and managers can see progress and follow up on anything missed.

After

Clock out and report

Clocking out closes the record, and the owner sees attendance, lateness and task completion over time.

Who uses it

Built around three roles.

Role-based access means each person sees what they need for their part of the operation.

Employee

Signs in, sees assigned work, completes tasks and signs out at the end of the shift.

Manager

Monitors assigned staff, reviews attendance and tasks, and follows up on anything missed.

Owner and admin

Views all locations, inspects attendance and task history, and spots lateness, missed work and trends.

Key features

Key features of the employee management system.

Employee accounts and login

Each employee has their own account, with access set by their role.

Clock-in and clock-out

Staff record the start and end of their shift directly in the system.

Employee task lists

Tasks are assigned to individuals and shown on their own list.

Task completion

Employees mark work complete so progress is recorded, not reported.

Manager review

Managers oversee and review the attendance and task activity of their staff.

Multi-location management

Every restaurant location runs inside the same system and the same routine.

Lateness visibility

Attendance history makes late arrivals visible to managers and the owner.

Date-based and monthly reporting

Attendance and task completion history can be reviewed by date range or by month.

Business value

What changed for the business.

Attendance and task execution moved from manual checks to records the whole management chain can rely on.

Before

  • Times noted informally
  • Tasks confirmed verbally
  • Different habits per site
  • No history to review
  • Owner relying on updates

After

  • Clock-in and clock-out records
  • Tasks marked complete in the system
  • One routine for every location
  • Attendance and task history
  • Owner dashboard and monthly reports
The outcome

The outcome.

The owner can now see how every location is running without being there. Managers review records instead of chasing updates, and staff know exactly what is expected of them each shift.

  • Every shift starts and ends with a recorded clock-in and clock-out
  • Employees see their own tasks and mark them complete
  • Managers review staff activity from one place
  • Lateness and missed tasks are visible rather than anecdotal
  • The owner compares attendance and task completion over time
  • All locations follow the same trackable routine